Using your Shoulder CarbonCool™ LT Pillow is easy. Just place it on your bed and rest your head on it. If you're a side sleeper, use the shoulder cutout to keep your head and neck in a good position. For best results, keep the Tencel™ cover on as it helps with temperature control. When it comes to cleaning, you can remove the Tencel™ cover and wash it according to the instructions on the label. Don't expose the foam to direct sunlight for long periods as it might affect its cooling properties. Also, avoid using harsh chemicals on the pillow. With proper care, your pillow will last you a long time and keep providing you with a comfortable sleep, backed by its 5 - year warranty. And remember, every time you use it, you're also supporting the Malouf Foundation.